Dynamics 365 Fraud Protection Features

D365 Fraud Protection Features

The majority of today's digitally transformed business is done online and in real time. There is very little human intervention. Although this method saves money and improves customer service, it also exposes the company to major fraud threats from clever customers who want to take advantage of the online channel's greater anonymity and accessibility. Some e-commerce transactions, for example, are created deliberately using compromised accounts and stolen payment instruments. Account takeover, free trial abuse, fraudulent product reviews, warranty fraud, refund fraud, reseller fraud, and programmed discount abuse are all possible harmful behaviors. All of these operations, as well as others, can have an impact on the company's profitability and reputation.

Some types of fraud, such as money laundering, have far-reaching societal implications.

Because online fraud and abuse generate a high return on investment for fraudsters, it's likely that the majority of a company's vulnerabilities will be uncovered and abused. Furthermore, unlike in the early days of the internet, today's fraudulent transactions can be managed by well-funded and well-equipped professional networks. Professionals who specialize in fraud prevention are best suited to combat this issue.

Purpose of D365 Fraud Engine:

Payment fraud protection was the initial emphasis of Microsoft Dynamics 365 Fraud Protection. It assisted an e-commerce merchant in reducing fraud cases, increasing bank acceptance rates to enhance revenue, and improving customers' online buying experiences. Based on user input, Microsoft incorporated various new features in later release waves to improve this capability. Loss prevention is a new set of skills that helps brick and mortar retail shop operations combat fraud and abuse by reducing shrinkage losses and increasing efficiency gains. Microsoft  added a new set of capabilities to its account creation protection capability portfolio called account protection.

How does Fraud Protection assist you in securing your business?

Microsoft has a long history of preventing fraud in their own e-commerce companies. It has built a sophisticated technology stack that combines connected big data from many lines of business with cutting-edge artificial intelligence (AI) to help make better real-time decisions.

You can help safeguard your enterprise from fraud by leveraging Fraud Protection's creative and powerful features. Some examples are as follows:

• AI and insights from the fraud protection network
• Device fingerprinting
• A rules engine and virtual fraud analyst
• A graph explorer and scorecard
• A transaction acceptance booster

These features are part of a larger set of features organized into three user experiences to assist you move faster toward a more comprehensive fraud protection environment:

Diagnose – Utilize your Fraud Protection skills to acquire insight into fraud concerns in your firm.

Evaluate – Use this information to examine and evaluate Fraud Protection in comparison to your present fraud protection solution.

Protect – Use this expertise to make bespoke business rules that will help you make better e-commerce transaction decisions.